Here we go again?
Some reclaimed water customer’s are 95% through their current billing cycle, while others are only a few days into their current billing cycle.
Can someone kindly explain how a reclaimed water customer can ascertain which 2 billing cycles will be applicable to the waiver of reclaimed water consumption charges?
When is the start date? Does the waiver start with the current billing cycle or on day one of the start of the next billing cycle? For some customer that may be 30 days hence?
Please proceed under the ordinance suspending the reclaim water charges for all reclaim water customers for the next two (2) billing cycles.
From: Saunders, Wayne
To: Kisela, Greg
Subject: Reclaimed water consumption waiver
Greg, it is my understanding that we are to waive reclaimed water consumption charges for the next two billing cycles for all reclaimed customers. Base charges and taxes will still apply. Please confirm. Thank you.
Wayne Saunders, ICMA-CM
City of Port Orange