Weekly We See Some of Our Residents Get Sticker Shock With Their Water Bills (2 this week)

Mr. Johansson,  City Manager
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This is a follow-up to the  recent inquiry from Hank Springer, wherein he was seeking an opinion on the feasibility of allowing Port Orange Water customers access to their water consumption data in real time. Thus, avoiding large shocking bills when there is water leak at their site.  At first blush you may feel that this type endeavor falls somewhere near rocket science.   However, below is a image of my home’s hour by hour consumption of electricity for the past 24 hours. Anybody can go to the FP&L web site at any time and review their hourly; daily; weekly; monthly or yearly power consumption.    FP&L has been making this type of data available to customers in real time for years.
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Our IT department may cringe at the thought of pursuing this type of project.  And yes, I agree technology is advancing on a increasing logarithmic scale and it is hard to keep up near the leading edge.   But like the rest of us, the city must try to keep up on at least the level of last years technology.
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We know that FP&L is a civic minded company, thus, perhaps their IT people may help our IT department get started.  All it is, is a database query retrieval program
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I hope Hank can get a positive answer on his inquiry, and not the usual “it can’t be done”
Pat
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click on image to enlarge 
FP&L
Oct. 15, 2015 | Hour-by-Hour energy usage | One of many customer tools at FP&L web site


 
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