Mr. Harden ….
During the morning hours on Saturday, Nov. 8, 2014 we noticed that the water to our house was off. I then found a hang tag on our front door knob indicating that a meter reader had shut off our water due to an unusually high reading on the meter.
In a followup phone call that I made to the utilities emergency phone number, I was advised that the water billing computer program had flagged an anomaly on my meter readings and a meter reader was sent to investigate. I was also told he had found a leak within the water meter box and, thus, shut the water off to the house.
Apparently a smaller leak of about 3k started last month and advanced to a 33k gallon water loss in the past few weeks. Because the leak was fully constrained within the water meter pit it had gone unnoticed.
This meter location was one of the zero read meters of the past, and the meter was replaced about 18 months ago.
You do not need to be an engineer to observe the reason for this water leak. (Attached are some images of the point of failure for this leak) In viewing the pit, it was obvious the replacement water meter assembly was installed at a slightly skewed angle. Due to the skewed angle, stresses were introduce to the cross section of the installed assembly Then, because the meter assembly is somewhat monolithic consisting of steel and brass with an ultimate tensile strength greater than 500 (MPa), it would be obvious that the PVC connectors @ 5 (MPa) at either end of the yoke were destined to be the point of any failure. Although the skew angle of the install was not great enough to cause an immediate failure, the stresses induced made the failure predestined over a period of time.
At this point in time I do not feel that the poor installation of this meter was part of any retribution due to my Blog site’s (www.port-orange.us) unfavorable publications & comments about the water meter debacle’s of the past few years. Most likely it was the result of the expedited program to replace as many meters in the ground as fast as possible.
In view of the above, would you kindly take what ever action is necessary, to have the water billing division reverse any charges on my account resulting from this water meter leak.
I do not recall our water meter reading every exceeding 3k per month in the past.
Patrick & Elizabeth Nelan
412 Oak River Drive
Port Orange, F 32127